Terms & Conditions
The following booking conditions form the basis of your contract with us. Please read them carefully as they set out our respective rights and obligations. By asking us to confirm your booking, we are entitled to assume that you have had the opportunity to read and have read these booking conditions and agree to them.
In these booking conditions ‘we’, ‘us’, and ‘our’ means, depending on the context, either elite travel ni where you booking a flight inclusive holiday. ‘you’ and ‘your’ means all persons named on the booking (including anyone who is added or substituted at a later stage) or any of them as the context requires.
These booking conditions only apply to holiday arrangements which you book with us in and which we agree to make, provide or perform (as applicable) as part of our contract with you. All references in these booking conditions to“holiday”, “booking”, “contract”, “package”, “tour” or “arrangements” mean such holiday arrangements unless otherwise stated.
Making a Booking
The first named person on the booking (“party leader”) must be authorised to make the booking on the basis of these booking conditions by all persons named on the booking and by their parent or guardian for all party members who are under 18 when the booking is made. By making a booking, the party leader confirms that he/she is so authorised. The party leader is responsible for making all payments due to us. The party leader must be at least 18 when the booking is made. Subject to the availability of your chosen arrangements, we will confirm your holiday by issuing a confirmation invoice. This invoice will be sent to the party leader or your travel agent. Where you book through our website, any electronic acknowledgement of your booking is not a confirmation of it. Please check this invoice carefully as soon as you receive it. Contact us immediately if any information which appears on the confirmation or any other document appears to be incorrect or incomplete as it may not be possible to make changes later. We regret we cannot accept any liability if we are not notified of any inaccuracies (for which we are responsible) in any document within five days of our sending it out. We will do our best to rectify any mistake notified to us
Holiday Payment
To make a booking you must pay a deposit in order to confirm your chosen arrangements. The amount of the deposit will be advised by us at the time of booking, full payment is required if booking within 12 weeks of departure. The balance of the price of the holiday is due for payment no less than 12 weeks before departure for all holidays, unless otherwise stated. Please check your invoice carefully for any exceptions. If we do not receive all payments due in full and on time, we are entitled to assume that you wish to cancel your booking. In this case, we will be entitled to keep all deposits paid or due at that date. If we do not cancel straight away because you have promised to make a payment, you must pay the cancellation charges set out below depending on the date we reasonably treat your booking as cancelled. All monies you pay to one of our authorised travel agents for your holiday with us will be held by the agent on your behalf until a contract between us comes Into existence. After that point, your agent will hold the monies on our behalf until they are paid to us. Pay by credit card or debit card at no extra charge.
Your Contract
A binding contract between us comes into existence when we despatch our confirmation invoice to the party leader or your travel agent. We both agree that Northern Irish law (and no other) will apply to your contract and to any dispute, claim or other matter of any description which arises between us (“claim”) except as set out below. We both also agree that any claim must be dealt with by the courts of Northern Ireland only unless, in the case of court proceedings, you live in Scotland or England and Wales. In this case, proceedings must either be brought in the courts of your home country or those of Northern Ireland. If proceedings are brought in Scotland or England and Wales, you may choose to have your contract and any claim governed by the law of Scotland/England and Wales as applicable (but if you do not so choose, Northern Irish law will apply).
If you cancel your Booking
If you or any member of your party want to cancel your booking after we have confirmed it, the party leader must immediately advise us in writing (not by email). Your notice of cancellation will only be effective when it is received in writing by us at our office in Cookstown and Ballymoney.
We will ask you to pay cancellation charges per person on the scale shown below. Cancellation charges are calculated on the basis of the total cost payable by the person(s) cancelling, excluding credit/charge cards and amendment charges. In the event of a cancellation of a booking secured by a low deposit, we reserve the right to collect the balance of the full deposit amount. You may be able to make a claim under your travel insurance policy if your cancellation falls within the conditions of the policy. Claims must be made directly to the insurance company concerned. Where any cancellation reduces the number of full paying party members below, the number on which the price, and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you accordingly. If any member of your party is prevented from travelling, that person may transfer their place to someone else (introduced by you) providing we are notified not less than two weeks before departure. Where a transfer to a person of your choice can be made, all costs and charges incurred by us and/or incurred or imposed by any of our suppliers as a result together with an amendment fee of £25 per person, must be paid before the transfer can be affected.
Cancellation Charges
| PERIOD OF NOTICE GIVEN PRIOR | AMOUNT OF CANCELLATION FEE TO YOUR DEPARTURE DATE |
|---|---|
| More Than 70 Days | Deposit |
| 50 - 69 Days | 50% of Total Cost of Holiday |
| 36 - 49 Days | 80% of Total Cost of Holiday |
| 0 - 35 Days | 100% of Total Cost of Holiday |
